Vintage inspired sustainable leather shoes. Until your pair arrives & you can feel it for yourself...Please read what our customers have shared...

12-Month Guarantee Policy for Caboclo footwear

Thank you for choosing Caboclo. We take pride in delivering high-quality products and ensuring customer satisfaction. Our 12-month guarantee policy is designed to protect your investment and provide you with peace of mind.

This guarantee is subject to the following conditions:

Reasonable Daily Wear: The guarantee covers the normal wear and tear associated with reasonable daily use of Caboclo footwear. Excessive or abnormal wear and tear, such as using the shoes for activities they are not designed for, will not be covered.

Leather Care: To maintain the quality of your Caboclo footwear, it is essential to care for the leather properly. This includes keeping them clean, avoiding exposure to excessive dirt, and regularly conditioning the leather with natural leather care products as recommended by Caboclo.

Drying without Direct Heat: After getting wet, it is crucial to dry your Caboclo footwear properly. Please avoid direct heat sources, such as heaters or hairdryers, as they can damage the leather. Instead, allow them to air dry naturally at room temperature.

Avoiding Contact with Saltwater: Saltwater can be particularly damaging to leather. To preserve the integrity of your Caboclo footwear, avoid direct contact with saltwater or any other corrosive substances.

No Deliberate or Unfair Damage: The guarantee does not cover any damages caused deliberately or through unfair use of the footwear. This includes intentional mishandling, excessive force, or any actions that are not in accordance with the shoe's intended purpose.

Procedure for Claims:

If you encounter any defects or issues covered by this guarantee within the 12-month period, please follow these steps to initiate a claim:

Contact Customer Support: Reach out to our customer support team via email or phone to explain the issue you are facing. Provide all necessary details, including proof of purchase and relevant photographs, if applicable.

Evaluation: Our customer support team will assess the information provided and may request additional details if needed. This evaluation is conducted to determine if the issue falls within the scope of the guarantee.

Resolution: If the issue is deemed eligible, Caboclo will provide a suitable resolution, which may include repairing the shoes, replacing them, or offering a refund. The final decision will be made at Caboclo's discretion.

Please note that this guarantee policy is applicable only to the original purchaser of the shoes and is non-transferable. Any modifications or alterations made to the shoes by third parties will void the guarantee.

Caboclo reserves the right to modify or terminate this guarantee policy at any time. However, such modifications or terminations will not affect claims made within the original 12-month guarantee period.

Thank you for your trust in Caboclo. We are committed to delivering exceptional footwear and ensuring your satisfaction throughout your ownership experience.

Based on 8 reviews
Gisela Rotstein
Amo este modelo!

Super cómodas y versátiles para mis looks de verano !

beautiful, comfortable and fit for any occasion!

bought them a while ago! best thing ever! they are elegant but can be used anywhere. and they get more and more comfortable everyday you wear them!!

Beautiful Summers Shoes

Thank you Caboclo. I just bought these from the Barcelona store. They are super comfy, light and I really love the design. SO many people are stopping me on the street to comment on them. They are so unique and make me feel creative. Thank you and I hope to see you in Barcelona again soon.

Very comfortable

I love these shoes. Took a few wears to wear in but now they are so soft and moulded to my foot. I’ve already had two people ask me if they’re were made for me. Love that! I love these shoes. Very comfy, look great and to be honest I feel really proud to be wearing them and not just another pair of shoes out of a factory. I really do recommend for anyone who likes a wide toe shoe but cares about style too. They really do look and feel great.

Monika G.
My most reliable and stylish sandals

I first bought a pair of Caboclo sandals in 2014. They require no break-in period and I have probably walked thousands of miles in them in the last 10 years. I just ordered my second pair and they look great and the quality appears to be the same. My all-time favorite sandal.

My favorite shoe in the world!

This is actually my second time buying this pair of shoes! I wore my last pair pretty much every day for over a year in every weather condition and on long walks even hikes etc, so when they started to get old and worn out, I decided to buy another fresh pair! I love these shoes because they are made with such good quality, real leather which lasts and molds to your feet. My feet are pretty sensitive to tight shoes, so these are amazing and don't make my feet hurt even on long walks. They match every outfit of mine, so these are pretty much the only shoes I ever wear. I will continue to buy this style shoe as long as they keep making them! I get so many compliments when I wear them.
Thank you, Caboclo!

Love them!

Perfect fit, beautiful fabric, etc... These are the best shoes I bought in years.

Amazing shoes - they look so original

I found Caboclo in Barcelona and loved these shoes so much. My Girona shoes are fabulous, the leather becomes so soft and comfortable. I've never had a pair of shoes that I love as much as these.